Privacy policy

Your privacy is important to us. In this privacy policy we explain which data we use and how we save, protect and process this data.

This privacy policy applies to our website www.studioyono.com (the "Website) and the services that we offer (the "Services"). We comply with the General Data Protection Regulation (the "Relevant Legislation").

Are you under the age of sixteen?

If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

PERSONAL DATA

To offer our Website and Services we process personal data. "Personal data" means any information relating to an identified or identifiable natural person. This definition used in our Privacy Policy is not identical to the definition of Personal Data as stipulated in the Relevant Legislation for reasons of readability. 

YOUR PERMISSION

We can store your data at various moments, for example when you visit our Website, create an account via our Website, use our Services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. In addition, we need your data to carry out the agreement between you and us. If you choose not to share your data, thenwe cannot process and deliver your orders

We will not process your data without your consent, unless we are legally obliged to do so.

WHAT DATA DO WE COLLECT AND HOW DO WE USE YOUR DATA?

To use our Website and Services, we need the following data:

  • Your name
  • Your address
  • Your residence
  • Your phone number
  • Your e-mail address
  • Your IP-address

We can also store the following non-personal data if you use our Website:

  • The type of your browser
  • The operating system that you use
  • The internet service provider

ORDERS

For your order we need your name, e-mail address, address(es) and payment details. We will register, save and process your details to process your order efficiently and correctly. If necessary, we will also use that data for a subsequent guarantee. While processing your order we provide Shopify, SendCloud BV, Logistics Providers such as UPS, DHL or Ninja Van etc. relevant personal data.

We will only use your personal data for the purposes listed above or any other purpose that is connected thereto. This way, your data will never be used by us in an unexpected way.

SECURITY

We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. That way, unauthorized persons do not have access to your data. We take the following measures to protect your personal data:

  • Encryption of digital files that contain personal data
  • Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
  • The access to the data is limited to the persons that need the data
  • The access of the data is secured with two-step verification

HOW LONG DO WE STORE YOUR DATA?

We shall store your personal data for as long as necessary to fulfil the purposes listed above.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Sometimes we share your data with third parties who are not processors. We will agree with those parties that they will use your data carefully. They will only use your data in accordance for the purposes that we received your data for. We may share your data for example with: analytics providers, logistics providers.

USE OF COOKIES

We use ‘cookies’ to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

YOUR RIGHTS

The data we collect is personal. Therefore, you have the following rights:

  • You may request access to the personal data we process about you;
  • You may request us to correct, update, shield or delete your personal information in our records;
  • You may request a copy of the personal data we have processed about you. We can - on your request - send this copy to another party, so you don't have to send the data yourself;
  • You may file a complaint against processing your data;
  • You may file a complaint with the Dutch Data Protection Authority(Autoriteit Persoonsgegevens), if you are under the impression that we process your data unlawfully;
  • You may always withdraw your consent to process your data. We cannot process your data from the moment you withdraw your consent.

Should you have further questions regarding this privacy policy, please contact us via the information below.

CHANGES TO THIS POLICY

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

This policy is effective as of 01 January 2020.

Last updated: 01 February 2022.

CONTACT INFORMATION

Studio Yono PTE. LTD.
info@studioyono.com